Terms and Conditions for Cooper Chess Last Updated: 01.07.2023 These terms and conditions (the "Terms") govern your use of the Cooper Chess website, accessible at www.cooperchess.com (the "Website"), and the purchase of products or services offered on the Website. By using the Website and making a purchase, you agree to abide by these Terms. Please read them carefully. 1. Acceptance of Terms By using our Website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy. 2. Products and Services Cooper Chess offers a selection of board games, primarily chess boards and backgammon sets. 3. Pricing and Payment Prices are listed in GBP (British Pounds). Payment can be made via PayPal, Amex, Visa, Maestro, Mastercard, Apple Pay, Google Pay, and other payment methods you may find on payment page. Prices may change without notice. 4. Shipping and Delivery We aim to dispatch all orders within one business day. Delivery times may vary depending on your location and the item's personalisation status, ranging from 1 to 7 days worldwide. 5. Return and Refund Policy We offer a 30-day return guarantee, even if you simply don't like the item. If you wish to return an item that is not damaged, you are responsible for return shipping costs. For damaged items, we will provide a prepaid return label or send a replacement. 6. Intellectual Property "Cooper Chess" is a trademarked brand, and we are the exclusive online seller of our products. 7. Privacy Please refer to our Privacy Policy for detailed information regarding how we handle your personal data and protect your privacy. 8. Contact Information For any questions or concerns, please contact us at info@cooperchess.com. By using our Website and making a purchase, you agree to these terms and conditions. If you do not agree with these terms, please do not use our Website. Thank you for choosing Cooper Chess!