Christmas Price Lock Guarantee
Christmas Price Lock Guarantee
Our Prices Won't Drop Before Christmas. That's Our Promise.
Shop Now. Save Now. No Regrets.
Christmas shopping should be exciting, not a guessing game about when prices might drop.
At Cooper Chess, we believe you deserve the best possible value without having to wait until the last minute.
That's why we're introducing our Christmas Price Lock Guarantee.
Our promotional prices are locked until 25 December 2026, so you can shop early with confidence, knowing you won't miss out on a better deal from us before Christmas.
And if we lower the price? We'll credit you the difference.
If you purchase an eligible product and we reduce its price on our website before Christmas, simply get in touch. We'll add the difference as store credit to your Cooper Chess customer account, ready to use towards your next purchase.
No need to wait for another sale. No last-minute shopping stress. Just great gifts at great prices.
Find the perfect chess gift today, with confidence that your price is protected.
How Does It Work?
- Shop with confidence. Purchase your favourite Cooper Chess products during our Christmas promotional period.
- Your price is protected. If we reduce the price of the same eligible product before 25 December 2026, you're covered.
- Claim the difference. Contact our customer support team with your order number and details of the lower price.
- Receive store credit. Once verified, we'll credit the price difference to your Cooper Chess customer account for a future purchase.
Terms & Conditions
1. Promotional Period
The Christmas Price Lock Guarantee applies to eligible purchases made between 10 November and 25 December 2026, inclusive. Price reductions must occur on or before 25 December 2026.
2. Eligible Products
The guarantee applies to selected Cooper Chess products purchased directly from our official website, cooperchess.com. Products must be identical in model, size, colour, specifications and personalisation options.
3. Price Comparison
The guarantee covers price reductions made by Cooper Chess on its official website. The comparison is based on the actual product price paid, excluding delivery charges, gift wrapping, duties and any additional services.
4. Store Credit
Where an eligible product is subsequently offered at a lower price, the customer may claim the difference. Once verified, the difference will be issued as store credit to the customer's Cooper Chess account.
Store credit is not exchangeable for cash and cannot be refunded to the original payment method.
5. How to Claim
Customers must contact Cooper Chess customer support by 25 December 2026, providing their order number and evidence of the lower price, such as a screenshot or product link.
All claims are subject to verification.
6. Exclusions
The following are excluded unless expressly stated otherwise:
- Purchases from third-party retailers or marketplaces.
- Prices offered by other retailers or competitors.
- Personal discount codes, individually negotiated prices and exclusive customer-specific offers.
- Delivery charges and additional services.
- Products not included in the Christmas Price Lock Guarantee.
7. General Conditions
The guarantee applies only to the price difference for the same eligible product. Cooper Chess reserves the right to reject fraudulent, misleading or unverifiable claims.
Nothing in these terms affects your statutory consumer rights.
Christmas Price Lock Guarantee valid until 25 December 2026.